Surrey County Council were in need of a digital agency that they could trust. Many of their existing microsites had been outsourced and developed by those more familiar with print design than website design, meaning that UX took a back seat, and that the sites could be unwieldy or frustrating to navigate, despite their aesthetically pleasing designs.

Frequent outsourcing meant that the quality of SCC’s microsites varied greatly, and what they really needed was just one agency to partner with that could reliably offer them high standards of website design that could be kept consistent and cohesive across the board, in order to best serve the public interest.